Frequently Asked Questions
How do I register?
Click ‘APPLY TO ATTEND IN-PERSON' in the toolbar at the top of the page. Once you have set up an FT account if you don't have one already, you will be able to apply for your pass.
How will I gain entry to the event?
Once you have completed your application form, we will get back to you as soon as possible with more information about confirming your place. Free places are subject to review and approval by the Publisher. If we aren't able to offer you a place on this occasion, we will email you.
Why can't I find any emails related to the event?
You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
What is the cancellation policy?
If you can no longer attend the event, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.
Can I transfer or upgrade my pass?
If you would like to transfer your pass to another person or upgrade your pass, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
How do I get to the venue?
The address of the venue can be found here, along with transport options and directions.
Is the venue accessible?
We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.
Will food and drink be provided at the event?
Yes, a buffet style lunch will be provided at the event.
I have dietary requirements, what should I do?
If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.
Contact Us
If you are experiencing technical difficulties please contact our team for more information:
ftlive@ft.com | +44 (0) 207 775 6653
Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.
© Financial Times Live
FT Live and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice